Return, Refund & Cancellation Policy

At Olo Style, every product is made and processed specifically for your order. We encourage customers to read our Return, Refund, and Cancellation Policy carefully before placing an order.

Orders can only be cancelled before they enter the processing or production stage. Once an order has been processed, manufactured, or shipped, it cannot be cancelled. Customers wishing to cancel an order are advised to contact us as soon as possible after placing the order.

We accept returns or replacements only in cases where the product received is damaged, defective, incorrectly printed, or if the wrong product, size, or color has been delivered. Requests for returns or replacements must be submitted within 7 days of delivery. Any request made after this period may not be eligible for review.

Returns, exchanges, or refunds are not applicable for incorrect size selections made by the customer, changes of mind after purchase, personal preferences regarding color variations due to screen settings, or minor differences in print placement that may occur during the production process. Products that have been washed, used, altered, or damaged after delivery are also not eligible for return or exchange. Customers are advised to refer to the size chart carefully before placing an order.

To process a return, replacement, or refund request, customers may be required to provide their order number, clear photographs of the product, photographs of the packaging, and an unboxing video in cases involving damaged, defective, or missing items. Claims submitted without sufficient evidence may not be approved.

If a refund request is approved, the amount will be credited to the original payment method within 5–7 business days. For Cash on Delivery orders, customers may be asked to provide their bank account or UPI details to process the refund.

Approved replacement requests will be processed at no additional cost, and the replacement product will be shipped after the claim has been verified and approved.

If an order is refused at the time of delivery or returned due to an incorrect shipping address, failed delivery attempts, or customer unavailability, shipping and handling charges may be deducted from the refund amount, or additional reshipping charges may apply.

For any return, refund, replacement, or cancellation requests, customers can contact us at olostyle204@gmail.com with their order details. Olo Style reserves the right to approve or reject any return, refund, replacement, or cancellation request after reviewing the submitted information and supporting evidence.